Orders & Delivery


With Mama's Root, you benefit from a fast delivery at your doorstep and safe payment methods. Shop from the comfort of your home and get to spend more quality time with your baby.

Orders

Orders are made online. We accept payment with PayPal or cash on delivery. After you place an order on Mama's Root, we will contact you in the next few hours by phone to arrange for the delivery. We will also send you a receipt by e-mail.

Delivery

We attempt to send orders within 2 days (excluding Fridays and public holidays). Delivery inside Amman is free for any orders over 50JD. For orders under 50JD, delivery cost inside Amman is 3JD. Delivery cost for areas outside of Amman is 5JD. We currently deliver exclusively in Jordan. 

Packaging

Mama's Root is concerned to lower its impact on planet Earth. Therefore, our packaging and gift wrapping is meant to avoid unnecessary waste. We use as much as we can recycled paper, biodegradable materials and chemical-free printing. We would also be pleased to know that you re-use our gift boxes, paper bags or tissue paper for your future needs. 

Satisfaction

We stand behind our quality products with full confidence, but if you are not entirely satisfied with your purchase, you can exchange goods within 14 days, in the original packaging and with the labelling attached (undamaged, unwashed and unworn). You could also exchange your products for a store credit. The transportation of the returned items will be at your expenses.